SHIPPING
Rest assured that all necessary precautionary and safety measures have been taken to handle, pack, and deliver your order, from our warehouse to our delivery agents.
Our Customer Service team remains available for any questions you may have. Please don't hesitate to reach out to us.
SHIPPING TO EUROPEAN UNION :
NB : We offer complimentary Standard shipping on orders over 300€.
- STANDARD SHIPPING
Delivery in 4-6 working days - EUR 19,00
- EXPRESS SHIPPING
Delivery in 2-3 working days - EUR 29,00
You may choose the shipping method you prefer between Standard and Express.
INTERNATIONAL SHIPPING TO SWITZERLAND & UNITED KINGDOM:
- EXPRESS SHIPPING
Delivery in 2-4 working days - EUR 29,00
Please note that Barbara Bui is not responsible for any duties charges applied on orders shipped to Switzerland and United Kingdom. Taxes and custom duties will be calculated at checkout and added to the total of the order.
These taxes and custom duties will not be refundable in case of return.
Please note that the delivery times include working days only, and that week-ends and holidays* are not considered.
You order will be processed and dispatched from our warehouse located in France.
*The French public holidays for 2025 are as follows: January 1st, April 21st, May 1st, May 8th, May 29th, June 9th, July 14th, August 15th, November 1st, November 11th, December 25th.
TRACKING YOUR ORDER AND DELIVERY:
You may check the status of your order and follow-up the various steps of your delivery by logging into your account. The information is mentioned in “My Orders”.
You may also track the delivery of your order by using the Tracking Number provided by the courier.
You will find the Tracking Number of your order either in your Account, “My Orders” or in the shipping confirmation emai